Double glazing window repairs across the UK

Privacy policy

This privacy policy outlines how we at Window Services uk uses and protects any personal information that you provide Window Services uk when you contact us in person or by using our website www.windowservicesuk.co.uk. Or by any other means of contact.

Window Services uk is committed to ensuring that all personal data is protected. Should we ask you to provide certain information by which you can be identified when you contact us in person or by using our website, you can be assured that it will only be used in accordance with this privacy policy.

Window Services uk may change this policy from time to time by updating this page. If we make any material changes to our privacy policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website,

What we collect:

We may collect the following information:

Your Name,

Contact information including email, postal address and contact phone numbers.

How we collect your information:

We only collect your data when you give it to us. Generally, this is by the “contact us” form section of our website or when you email, phone us or by any other way you chose to contact us.

What we do with the information we gather

Here at Window Services uk we take all privacy seriously and we will only use your personal data to provide the products and services you have requested from us.

We require this information to provide our services to you and any personal data will only be used for the purpose quoting and carrying out our services to you that you have requested. In extremely rare circumstances it may be necessary to pass your contact details to one of our suppliers when products need to be delivered directly to a customer’s address. Our accountants will also have access to your personal data along with hmrc if it is required for audit purposes.

Your personal data will be used between members of our company for the purpose of providing the services you requested from us and internal record keeping.

We will not sell, distribute or lease any of your personal data to third parties unless we are instructed to do so by the Courts.

Window Services uk reserves the right to transfer information in connection with the sale of all or part of the Window Services capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third par5ties that receive that information.

Anti-Spam Policy

We enforce a strict “Anti-Spam” policy that means we will not knowing pass your data to a third party

In addition, Window Services uk will not send you emails that you have not agreed to receive.

We do not have or ever intend on creating a mailing list that’s promotes new services or products that one could consider to be an interest to someone. You will only receive emails in response to original emails sent by yourself regarding your enquiry to us.

Some of your personal data may on occasion be sent through our email system or by “WhatsApp” application which are fully encrypted. We ensure that any such transfer of your personal Data compiles to current data protection legislation.

The security of your personal data is important to us, however no method of data transmission over the internet or method of electronically storage, is 100% secure. Whilst we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you believe that any information, we are holding about you is incorrect or incomplete, please write or email us and we will promptly correct any data that is found to be incorrect.

Monitoring & Recording

We may also use CCTV recording technology in and around our premises, for the purpose of crime prevention and public safety. This also includes mobile recording technology fitted into our fleet of company vehicles.

Keeping Your Information

Will only keep your personal data for as long as necessary in providing our products and services to you and to fulfil our legal and regulatory obligations.

Following producing a quotation we will keep these on file 6 months, as occasionally the decision-making progress can be extended depending on individual circumstance. If you do not respond to a proposal or quotation to advise us that you do not wish to use our services, we will also delete/shred your records on file at 6 months. If you do expressly decline a quotation from us, your records will be deleted as soon as possible and not exceeding 2 months.

Your Rights

You have a number of rights in relation to the information we hold about you. These rights include but are not limited to: the right to a copy of your personal data we hold; object to the use of your personal data; withdraw any permission you have previously provided and complain to the ICO at any time if you are not satisfied with our use of your information.

Please note that there are times when we will not be able to delete your personal data/information. This may be as a result of fulfilling our legal and regulatory obligations or where there is a minimum, statutory, period of time for which we have to keep your Data. If we are unable to fulfil a requeast will always advise you accordingly and our reasons why.

You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR). If you would like a copy of the information held about you please, please write to.

Window Services uk Ltd
Unit 27 Glenmore Business Park
Ely Road
Waterbeach
Cambs

Fast and friendly service. A great experience from start to finish.

Tim Deer

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